Introduction
SUUPAA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.suupaa.com.au] (the “Website”) or interact with our services. Please read this policy carefully to understand our practices regarding your information.
Information We Collect
We may collect the following types of information:
1. Personal Information
• Name, email address, phone number, and postal address.
• Payment details (e.g., credit card information) when you make a purchase.
• Account details when you sign up for loyalty programs like “Konbini Coins.”
2. Non-Personal Information
• IP address, browser type, and operating system.
• Pages viewed, time spent on the Website, and other analytics data.
• Cookies and similar technologies to improve your browsing experience.
3. Sensitive Information
We do not intentionally collect sensitive personal information unless it is directly relevant to the service you request and you provide explicit consent.
How We Use Your Information
We use your information to:
• Provide and improve our services.
• Process payments and fulfil orders.
• Communicate with you about promotions, updates, or changes to our services.
• Administer our loyalty program, “Konbini Coins.”
• Ensure compliance with legal obligations or resolve disputes.
Sharing Your Information
We may share your information with:
• Service Providers: Third-party vendors that help us process payments, analyse data, or run marketing campaigns.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In case of a merger, sale, or acquisition of SUUPAA.
We never sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Personalise your experience.
• Analyse website traffic and performance.
• Show targeted advertisements.
You can manage cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have the right to:
• Access, update, or delete your personal information.
• Opt out of receiving marketing communications.
• Request information on how we process your data.
To exercise these rights, contact us at info@suupaa.au.
Data Retention
We retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Security
We use industry-standard measures to protect your information from unauthorised access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before submitting any information.
Children’s Privacy
Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review the policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.